Support

Common questions

A barcode isn't found

Some products aren't listed in open databases. Photograph the front and back of the label instead — Rituna reads the label directly and the result is the same.

Apple Health data isn't showing

Make sure your phone is unlocked, then check that Rituna has read access: Health → Profile → Apps → Rituna. Rituna only ever reads from Health, so nothing you see there was written by the app.

How do I change the language?

Open your profile in the app and pick a language. Rituna is available in English, German, Dutch, Swedish, French, Norwegian, Finnish, Russian, Ukrainian and Turkish, and the whole app switches immediately.

How do I cancel my subscription?

iPhone Settings → your Apple Account → Subscriptions → Rituna. Cancellation takes effect at the end of the current period, and Rituna keeps working as the free version afterwards.

How do I delete my data?

Your data lives on your device. Delete your account from inside the app to clear the records from this iPhone and from your iCloud copy, or remove the app to delete the local copy.

The plan Rituna built is wrong for me

Every generated time is editable. Move a time, change how often a product is taken, or remove it, and the rest of the day adjusts. Rituna is a routine assistant — always follow the instructions on your product and your doctor.